Customer Service

Advantage WEBCO Hawaii is committed to providing the highest quality customer service in the industry. We continue to build a competitive advantage through:

  • Investment in quality people
  • Leading edge technology
  • Innovative service solutions

Order processing via electronic data interchange (EDI) with both clients and customers. All transactions are acknowledged within 24 hours.

Computerized deal administration in specific customer formats. Functions include:

  • Order tracking and back-order fulfillment.
  • Coordination of drop shipments.
  • Invoice reconciliation.
  • Claims paid locally within 30 days.